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Start with relevant experience, not the length of the client list. Request three or four engagements that resemble your technology stack, and then find out which engineers actually built it. An honest provider will introduce you to the engineers. Vague answers at this stage generally mean you are talking to a reseller.

The agreement deserves a slower read than the pitch. A few clauses carry most of the weight: ownership of the code, confidentiality, and elearning software development termination and handover. All the work product must transfer to you once invoices are settled, together with source code, which is better laravel or django designs and infrastructure as code. Be careful with language that leaves reusable components in the vendor's hands, since this is frequently exactly the piece that locks you in.

Ask how they estimate. A serious estimate is accompanied by a list of assumptions, a breakdown per feature and a range rather than a single number. A fixed-bid deal only makes sense when the specification is complete; in any other case the vendor pads the number and you pay for it anyway. Hourly billing shifts that risk to you, so it needs a cap, regular demos and transparent reporting.

The delivery process beats headcount. Establish how a new requirement enters the plan, who signs off on a feature and how quality assurance works. A team can walk you through a live build at the end of each sprint. Written acceptance criteria are your only real protection against the it-was-never-in-scope conversation.

Finally, consider the day you no longer need this vendor at the start rather than at the end. Ask that the code repository sits on infrastructure you own from the beginning, and that documentation is written as you go rather than left to the end. A vendor with nothing to hide accepts it without argument; a long negotiation over it says most of what you need to know.